Free shipping on all UK orders / global £50+

Shipping policy


Shipping Rates

We try to offer the best shipping rates we can for the UK, Europe and rest of the world. Shipping will be automatically calculated for you at checkout based on your location.

We offer free UK shipping for orders of £30 and above.

Customs

IMPORTANT: We cannot guarantee that you will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. This applies only to international orders.

Note that due to Brexit, EU countries are now responsible for collecting VAT. Please ensure you understand the implications before placing an order.

Covid-19

We are running business as usual

Please note that delivery times to your country may vary due to the virus

Postal services are working as hard as they can to deliver your parcel. These delays are due to social distancing measures and sick postal workers.

These measures are helping to limit the spread of the virus.

Wrong/incomplete delivery address

If you enter a wrong or incomplete delivery address, you must contact us immediately. We will not be able to refund you for your order if it gets lost. If the order is returned to us, then we will offer to refund your order (minus postage) or ask you to pay postage again to send it out a second time with the correct address.

Unclaimed Items

Orders returned to us marked as 'unclaimed' by the postal service will either be refunded by request or shipped again with an additional fee.